Iowa DMV Launches New Scheduling and Queuing System
Iowa is streamlining the DMV customer experience and boosting efficiency with a new scheduling and queuing system.
Montana Expands Use Cases of Mobile IDs
Montana Highway Patrol will begin accepting mobile driver licenses from Montana and other states, offering drivers a new option that’s both convenient and secure.
Maryland MVA Celebrates Customer Service Wins
“With a 99.5% customer satisfaction rating, our customers agree that the MVA model is working and meeting Marylanders where they are,” said Maryland MVA Administrator Chrissy Nizer.
Missouri’s New Driver Licensing System Will Expedite Customer Service
A new software system and driver license cameras are set to transform service for Missouri DMVs.
Massachusetts Employment Modernization Team Wins Equity Award
The Massachusetts Executive Office of Labor and Workforce Development’s Employment Modernization Transformation Team was recognized for promoting equity in its operations.
Colorado Helps Residents Maximize Tax Refunds
In an innovative new initiative, the State of Colorado is helping residents maximize tax refunds and not leave money on the table.
North Dakota Launches Digital ID in Apple, Google, and Samsung Wallets
North Dakota is the first state to launch mobile driver licenses across all three major digital wallets at once, giving customers more convenience and control over their information.