Massachusetts to Launch Modern, Customer-Centric Unemployment System
The Massachusetts Department of Unemployment Assistance is preparing to roll out a new unemployment insurance system focused on usability, accessibility, and efficiency.
Colorado Mobile Driver Licenses Serve as Model for Other States
As the third state to launch mobile IDs in phone wallets, Colorado offers residents a secure way to manage their information.
Wisconsin DOR Wins Award for Helping Residents Collect Unclaimed Assets
The Unclaimed Property Professionals Organization recognized the Wisconsin Department of Revenue (DOR) with a national award for its user-friendly website that helps residents collect unclaimed money.
Maryland Becomes First State to Offer Mobile Driver Licenses on Apple and Android
The Maryland Motor Vehicle Administration recently launched mobile driver licenses in Google Wallet, making it the first agency in the nation to provide a digital ID on both Apple and Android devices.
Alabama Celebrates One-Year Anniversary of New Driver License System
Since launching FastDS in April 2022, the Alabama Law Enforcement Agency’s (ALEA) Driver License Division has decreased office wait times, expedited license delivery, and expanded online services for customers.
Pennsylvania Dept. of Revenue Modernization Earns Praise, Sets Example for Future Projects
The president of a state business association praised the Pennsylvania Department of Revenue’s modernization, particularly the success of its cloud-based technology.
Modernization Delivers Speed, Efficiency for Taxpayers in Idaho, New Hampshire, and Wisconsin
Revenue departments in Idaho, New Hampshire, and Wisconsin have happier customers and better workflow thanks to FAST modernization. Learn how GenTax is helping these agencies achieve their goals.