Maine Department of Labor Partners with FAST for Paid Leave System
“The Department looks forward to this partnership to build a user-centric, intuitive, and effective one-stop service system for employers in Maine to interact with the Maine Paid Family Leave Program,” said the Director of Maine’s PFML Program.
Strategic Sunsetting: How Government Agencies Can Re-Assess Tech Needs
DMVs that have upgraded their systems say the results are paying off in more efficient service and improved customer interactions.
Oregon DMV Cuts Wait Times With New Lobby Management System
Imagine arriving at the DMV, checking in, and then heading out for lunch. That option is now open to Oregonians thanks to a modern, online service for scheduling and queuing.
Maryland Expands Mobile Driver License to Samsung Wallet
Residents of Maryland can now store their mobile IDs in their Samsung Wallets and use it to verify their identity at participating airports.
IRS Makes Direct File Permanent; Expands Taxpayer Access
Following a successful pilot and feedback from a variety of partners, the IRS announced it will make Direct File a permanent option for free, pre-populated federal tax returns starting in the 2025 tax season.
Colorado Honored for Innovative State Park Revenue Program
The State of Colorado recently recognized the Colorado DMV for offering discounted state parks passes with vehicle registration, which increased revenue for the Parks and Wildlife.
IRS Touts Direct File Pilot’s Success, Positive Feedback
Direct File participants saved an estimated $5.6 million in tax prep fees on their federal returns, and 90% of those surveyed reported a positive experience.