“With a 99.5% customer satisfaction rating, our customers agree that the MVA model is working and meeting Marylanders where they are,” said Maryland MVA Administrator Chrissy Nizer.

A new software system and driver license cameras are set to transform service for Missouri DMVs.

The Massachusetts Executive Office of Labor and Workforce Development’s Employment Modernization Transformation Team was recognized for promoting equity in its operations.

In an innovative new initiative, the State of Colorado is helping residents maximize tax refunds and not leave money on the table.

North Dakota is the first state to launch mobile driver licenses across all three major digital wallets at once, giving customers more convenience and control over their information.

Georgia’s digital IDs now notify commercial driver license (CDL) holders of important updates like license status changes.