Alabama Celebrates One-Year Anniversary of New Driver License System
Since launching FastDS in April 2022, the Alabama Law Enforcement Agency’s (ALEA) Driver License Division has decreased office wait times, expedited license delivery, and expanded online services for customers.
Pennsylvania Dept. of Revenue Modernization Earns Praise, Sets Example for Future Projects
The president of a state business association praised the Pennsylvania Department of Revenue’s modernization, particularly the success of its cloud-based technology.
Modernization Delivers Speed, Efficiency for Taxpayers in Idaho, New Hampshire, and Wisconsin
Revenue departments in Idaho, New Hampshire, and Wisconsin have happier customers and better workflow thanks to FAST modernization. Learn how GenTax is helping these agencies achieve their goals.
Oregon DMV Expands E-Services, Improves Customer Service
“Oregon DMV is now a place of innovation and continuous process improvement,” said Ben Kahn, manager for innovation and planning at the Oregon Department of Transportation. Find out how the DOT revamped the customer experience with FastDS-VS.
Pennsylvania’s Online Tax System Goes Live After 10 Years, $100M
In 2018 the Pennsylvania Department of Revenue chose FAST to modernize its system. In 15 months, the agency rolled out all business taxes and myPATH, a digital hub for customers. Now, the agency has an integrated system expected to save $10 million annually.
Maryland Motor Vehicle Administration Modernization Named Best Use of Technology and Innovation
In recognition of the agency’s Customer Connect System Modernization, the Maryland Department of Transportation Motor Vehicle Administration received an award in Best Use of Technology and Innovation at the 2022 America’s Transportation Awards.