Montana Motor Vehicle Division Slashes Wait Times by 93% for Some Transactions
Since launching its new system in late 2023, the Montana Motor Vehicle Division has slashed wait times by 93% for certain transactions, with all in-person appointments completed 68% faster.
Nevada Successfully Launches New Unemployment Tax System
Employers in Nevada now have a modern system for unemployment contributions, including a 24/7 chatbot and easier registration and quarterly wage report filing.
Modern Software Prevents Fraud, Improves Customer Service, and Saves Money in New Zealand
New Zealand Inland Revenue’s START (Simplified Taxation and Revenue Technology) solution prevented $147 million in fraudulent COVID support payments and helps support essential programs, including KiwiSaver and child support.
New UI Tax and Benefits System Improves Service in Montana
The Department of Labor & Industry will save taxpayer dollars, bring greater efficiencies to the UI system, and better assist Montanans,” the state governor said about the modern system.
Vermont Digitizes Vehicle Services with New System
The modern system will cut customer wait times and reduce time-consuming paperwork for vehicle titles and registration in Vermont.
Montana MVD Modernizes Driver Licensing, Enhances Customer Service
The new system cuts transaction times in half and expands online services, offering customers more convenient options to interact with the Montana MVD.